South Asian Journal of Social Studies and Economics

This study aims to assess the impact of knowledge management practices on process improvement in a contracting firm in Lagos State to enhance the overall performance of the construction industry in Nigeria. The study surveyed 159 registered construction firms in Lagos State. Descriptive statistics were employed as the statistical method in this study. We utilized the Statistical Package for the Social Sciences (SPSS) software, and Cronbach’s alpha was computed to assess the reliability of the 5-point Likert scale for this study. The data analysis utilized several statistical tools, including frequency and percentage analysis, mean item score calculation, standard deviation computation, Pearson correlation analysis, and the Kruskal–Wallis H test. The results were interpreted and presented in tables. The chi-square value (χ ²) of process improvement strategies adopted in construction firms was 3.817 at the degree of freedom (df) of 14. The computed chi-square values (χ ²) from the statistical table at a significant level of 0.034 implied a robust consensus among professionals. Prioritizing and integrating these practices into operations can enhance project outcomes, bolster competitiveness, and drive sustainable growth in the industry. The findings emphasize the need for ongoing training, enlightening professionals on knowledge management, effective human resources management, and developing information processing mechanisms to facilitate this integration successfully.