The Impact of Work Conflict and Work Stress on Organizational Commitment: The Mediating Role of Motivation
Ahmad Baihaqy *
Sekolah Tinggi Ilmu Ekonomi Indonesia, Surabaya, Indonesia.
*Author to whom correspondence should be addressed.
Abstract
Aims: This study examines the influence of job conflict, work-related stress, and employee motivation on organizational commitment, addressing their critical importance to organizational sustainability and employee commitment levels.
Study Design: This is a quantitative research study.
Methodology: Data were collected through surveys from a diverse sample of employees. Structural Equation Modeling (SEM) was applied using tools such as SPSS, Partial Least Square (PLS), and the Sobel Test to analyze the data.
Results: The findings indicate that job conflict directly influences organizational commitment, whereas work stress does not have a direct impact. However, work stress significantly affects employee motivation, which subsequently impacts organizational commitment. Motivation serves as a mediator between job stress and organizational commitment, a relationship not observed with job conflict.
Conclusion: This study contributes to the literature by elucidating the complex relationships among job stress, workplace conflict, and motivation, highlighting the mediating role of motivation in the link between job stress and organizational commitment. Future research should consider longitudinal designs and a broader range of industries to enhance the generalizability of these findings.
Keywords: Work conflict, work stress, motivation, organizational commitment